Privacy declaration

This privacy statement describes how we, Solar-Parts, handle personal data of users of our online shop www.solar-parts.be. We consider the privacy of our customers very important and will therefore only use any personal data we collect in accordance with this privacy statement and Belgian legislation, in particular the General Data Protection Regulation (AVG) and the Belgian Law on the Protection of Individuals with regard to the Processing of Personal Data.

1. Who are we?

We are Solar-Parts B.V., located at Oostendesteenweg 149, 8480 Ichtegem, registered with the Crossroads Bank for Enterprises under number BE 0774.717.323. We are responsible for processing personal data as described in this privacy statement.

2. What personal data do we collect?

We collect personal data when a user of our webshop creates an account or fills in our contact form. We may collect the following personal data:

• Name
• Address data
• E-mail address
• Telephone number
• IP address
• Browser version
• Payment details (only if a purchase is made)
• Data on the device used to visit the webshop
• Data on the use of the webshop

We also use functional cookies and analytical data to improve the user experience of our webshop. This means that we automatically collect data about the use of our webshop, such as the pages visited and the time spent on our webshop. This means that we automatically collect data about the use of our webshop, such as the pages visited and the time spent on our webshop.

3. What do we use personal data for?

We use personal data for the following purposes:

• Processing orders and payments
• Answering questions and requests via our contact form
• Sending newsletters and marketing communications (only if explicit consent has been given)
• Analyzing the use of our webshop to improve it

4. How long do we retain personal data?

We do not retain personal data longer than necessary for the purposes for which they were collected, unless we are legally required to keep them longer. The retention period may vary by type of personal data, but will generally not exceed 10 years.

5. Do we share personal data with third parties?

We will not share personal data with third parties unless it is necessary for the performance of our services or if we are legally required to do so. In such cases, we will ensure that the third party provides sufficient guarantees regarding the protection of personal data.